Privacy notice – Customers
SEDDURE will be the Controller of the personal information you provide to us as part of the ordering process.
This information will be processed under the legal basis that it is necessary in order to take steps at your request with a view to entering into a contract for Goods or Services (Article 6(1)(b) GDPR).
When you place an order with us we will retain your personal information for the length of our contract with you and thereafter according to our retention schedule.
We will not share your information with any third parties.
Mailings
When you order from us we may ask you if you wish to receive future emails from us. If you agree you are consenting to us retaining your contact details for the purposes of sending you information about other products or services. You will be able to unsubscribe at any time by clicking on “unsubscribe” at the bottom of the mailing.
Your Rights
Subject to some legal exceptions, you have the right to:
request a copy of the personal information that SEDDURE holds about you
to have any inaccuracies corrected
to have your personal data erased
to place a restriction on our processing of your data
to object to processing
to request your data to be ported (data portability)
To learn more about these rights please see the ICO website.
Please address any such requests to the
The responsible officer for SEDDURE
CONTACT@SEDDURE.COM
If you are dissatisfied with our response you can complain to the Information Commissioner's Office
Returns Policy
If your item is faulty please return to us and we will either provide a replacement or a refund.
If you have ordered the wrong size we are happy to exchange it for another size or provide a refund but will ask you to pay the the return postage.
Returns will only be accepted 14 days after delivery.
To request a return please email us at CONTACT@SEDDURE.COM